Effective date: January 1, 2026
FirmNest Flow (“we”, “us”, or “our”) respects your privacy. This Policy explains how we collect, use, disclose, and safeguard information when you use our website and services. If you do not agree with the terms, please discontinue use.
1. Information we collect
Account and contact data: name, email address, and optional phone number when you contact us.
Usage data: pages viewed, device and browser information, approximate location derived from IP, and interactions such as favorites or cart state stored locally on your device.
Cookies and local storage: used for preferences (e.g., theme), session continuity, and analytics.
2. How we use information
- Provide and improve courses and site features.
- Respond to inquiries and support requests.
- Measure engagement and enhance accessibility.
- Comply with legal obligations and enforce terms.
3. Legal bases for processing
We process personal data where necessary for contract performance, legitimate interests (such as improving services), compliance with legal obligations, and with your consent where required.
4. Sharing and disclosure
We do not sell personal data. We may share information with service providers under contractual safeguards, if required by law, or in connection with a business transaction. Aggregated or de-identified data may be used for analytics and content planning.
5. Data retention
We retain personal data only as long as needed for the purposes described or as required by law. Locally stored data (favorites, cart, theme) remains on your device until you clear it.
6. Your choices and rights
- Access, correct, or delete your contact data by emailing us at [email protected].
- Manage cookies and local storage via your browser settings or our cookie banner.
- Opt out of non-essential communications.
7. Security
We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
8. Children’s privacy
Our services are not directed to children under 13. If you believe a child provided us personal information, contact us for removal.
9. International users
Your information may be processed outside your country. We apply appropriate safeguards for such transfers.
10. Updates to this Policy
We may update this Policy. We will revise the effective date and, where required, provide additional notice.
Contact: [email protected] • +1 (415) 555-0198